zbazz Privacy Policy
At zbazz, every piece of your information is stored with care. This policy explains in detail how we collect your personal information, what we use it for, and how we keep it safe.
Introduction and Scope
This Privacy Policy ("Policy") is operated by the zbazz platform ("zbazz", "we", "our") and applies to all services on the zbazzbet.cam website. This Policy provides a full description of how your ("user", "you") personal information is collected, processed, stored, and protected.
Please read this Policy carefully before using zbazz's services. By registering on our platform or using our services, you agree to the terms set out in this Policy. Our overall Terms and Conditions are also linked to this Policy, and both documents should be read together.
This Policy may be updated from time to time. If changes are made, we will notify you on the website and the date of the change will be noted below. For significant changes, a notification may be sent to your registered email.
Last Updated: This Privacy Policy is reviewed regularly. We are always committed to ensuring your rights and the protection of your information.
What Information We Collect
zbazz collects several types of information — information you provide directly, information collected automatically, and information received through third parties. Each category is discussed in detail below.
2.1 Information You Provide Directly
The information you give us during registration, verification, or use of our services includes:
- Full name and date of birth (for age verification — zbazz is for users aged 21 and above only)
- Mobile number and email address
- National ID card or passport details (for KYC verification)
- Payment information — bKash, Nagad, Rocket, or bank account details
- What you share when contacting our support team
2.2 Automatically Collected Information
When you use the zbazz website or app, the following information may be collected automatically:
- IP address, device type, and operating system
- Browser type and language preference
- Pages visited, session duration, and click data
- Information collected through cookies and similar tracking technologies
- Transaction history and betting activity
2.3 Information Received Through Third Parties
In certain cases, we may receive information from trusted third parties, such as payment processing partners or identity verification service providers. This information is used only for specific purposes and is not processed for any other reason.
Purpose of Using Your Information
zbazz uses your information only for specific and legitimate purposes. The main purposes are listed below:
3.1 Account Management and Service Delivery
Your information is needed to open your account, verify your identity, process deposits and withdrawals, operate gaming and betting services, and award bonuses.
3.2 Security and Fraud Prevention
We use information to ensure platform security, prevent unauthorized account access, and detect suspicious activity. All your transactions are kept secure through advanced protection measures including SSL encryption.
3.3 Customer Support
Our 24/7 live chat and email support team uses your information to resolve your issues. Support is available in both Bengali and English.
3.4 Compliance with Legal Obligations
We process information to follow responsible gaming standards and maintain required records. In line with our Responsible Gaming policy, we ensure that no one under the age of 21 can use zbazz's services.
3.5 Communication and Notifications
Your contact information is used to send transaction notifications, account security alerts, and promotional updates. You can opt out of promotional communications at any time.
3.6 Service Improvement and Analytics
Aggregated analytical data is used to improve the user experience and evaluate platform performance. Personally identifiable information is kept separate in this process.
Information Disclosure and Sharing
zbazz does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in specific circumstances:
4.1 Service Partners
Only the minimum necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technical infrastructure support. These partners are bound by strict confidentiality agreements and cannot use the information beyond the stated purpose.
4.2 Legal Requirements
Information may be disclosed in response to a court order, a lawful request from law enforcement agencies, or any other legal obligation. In such cases, we always follow legal procedures.
4.3 Business Changes
If zbazz's business is merged or acquired, user information may be transferred to the new entity. However, the terms of this Privacy Policy will continue to apply.
We never sell or rent your information to advertisers or marketing agencies.
Cookies and Tracking Technologies
zbazz uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly. A cookie is a small text file stored on your device.
5.1 Essential Cookies
These cookies are necessary for the basic operation of the platform — maintaining login sessions, verifying security, and remembering your preferences. Without these cookies, zbazz's core services will not work properly.
5.2 Functional Cookies
These cookies are used for language preferences, display settings, and your personalised experience. They save you from having to set everything up again each time you visit.
5.3 Analytics Cookies
These cookies are used to understand which parts of the website are used most. The information collected is aggregated and does not identify any individual.
5.4 Cookie Controls
You can control or delete cookies at any time through your browser settings. However, disabling certain cookies may limit some features of the platform.
Data Protection and Security
zbazz uses industry-standard technologies and practices to protect your personal and financial information. The key features of our security framework are described below:
Encryption
All data transmissions are secured through SSL/TLS encryption. Sensitive information that is stored is protected using industry-standard encryption algorithms.
Access Controls
Only authorised staff can access information needed for specific tasks. All access is logged and reviewed regularly.
Security Monitoring
Round-the-clock security monitoring is in place to detect suspicious activity. Any unusual activity is handled promptly by a response team.
Data Retention Policy
Your information is retained only for as long as it is needed. After an account is closed, information is deleted except where retention is required to meet legal obligations.
Please note that no method on the internet is 100% secure. While we work to ensure the highest level of protection, you are also partly responsible for keeping your account password confidential.
Your Data Rights
zbazz believes every user should have full control over their own information. Your main rights are listed below:
7.1 Right to Access
You can request at any time to find out what information we hold about you and what it is being used for.
7.2 Right to Correction
If any of your information is incorrect or incomplete, you can request a correction. This request can be made by writing to your registered email or through live chat.
7.3 Right to Deletion
In certain circumstances, you can request that your information be deleted. However, complete deletion may not always be possible where legal obligations, ongoing disputes, or the need to retain financial transaction records apply.
7.4 Right to Object to Processing
You can object to your information being used for marketing communications or profiling. We will act on your request as quickly as possible.
7.5 Right to Lodge a Complaint
If you have any complaint about how your information is processed, contact zbazz's support team directly. Our team is available 24/7 in Bengali and English.
To exercise any of the rights described above, write to our support email or contact us via live chat. We aim to respond within 7 business days.
International Data Transfers
zbazz's technical infrastructure may be operated across servers located in different countries. In that case, your information may be processed or stored outside Bangladesh. However, regardless of where your information is stored, the protection standards described in this Privacy Policy are maintained.
For international data transfers, we ensure appropriate contractual arrangements are in place to protect the quality and privacy of your information. Strict data processing agreements are in place with third-party server partners.
Protection of Minors
All zbazz services are for persons aged 21 or above only. We do not knowingly collect any personal information from minors and do not allow them to use our platform.
Age verification at the time of registration is a mandatory process. If we have evidence that a user is under 21, that account will be closed immediately and the relevant information will be deleted.
For more details, visit our Responsible Gaming page, which contains detailed guidance on safe and responsible betting practices.
Policy Changes and Updates
zbazz reviews this Privacy Policy from time to time and updates it as needed. Changes may be driven by legal requirements, technological developments, or the evolution of our services.
For significant changes, we will post a notice on the website and inform registered users by email. For minor changes, a notice on the website will be considered sufficient.
If you continue to use zbazz after any changes, it will be assumed that you have agreed to the updated Policy. If you object to any change, stop using the service and contact the support team to close your account.
If our overall Terms and Conditions linked to this Policy are also changed, users will be informed in the same way.
Contact Us
If you have any questions, concerns, or requests about this privacy policy, please contact the zbazz support team. We are available 24 hours a day, 7 days a week to assist you in Bengali and English.
Support Contact
Click the chat button on the website — instant response
24/7 — day and night
Common Questions Answered
Answers to common questions about the privacy policy can be found in our FAQ section. It contains detailed answers to many questions about accounts, payments, and security.
To learn more about zbazz, you can also visit our About Us page.